Happy Customers

We actively encourage feedback from our customers.  See what our clients have to say below.


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Ross Griffiths, IT Manager

“Formate has enabled us to save costs beyond our expectations.  It has proved to be an intuitive and flexible solution - coupled with invaluable help from the DG team, we have yet to find a task that it cannot be adapted to.  We can now consolidate and present data in a uniform way, on which business decisions can be reliably made. We cannot recommend it enough!”

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Paul Burton, IT Manager

"I needed a solution which could take our standard ERP output and reformat documents in a variety of ways and Formate did just that. Plus, now we can email most of our invoices.

We're now saving over £2000 just on monthly postage costs and over 20 man hours per month - meaning staff can get on with productive work."















Ian Gutteridge, IT Manager

"DG use cost effective, market leading products, which talk to each other in a seamless way. We’ve now got a solution which would have cost 3 times the amount.

It’s amazing how quickly we adopted to the system and within months were reliant on it.”

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Trevor Burrows, IT Director

"We implemented Formate over 6
years ago to format and deliver
documents from our iSeries system.  Formate has proved to be flexible, reliable and cost effective and it's been a pleasure working with Document Genetics - I recommend both the product and the company."



Luisa Grey, Managing Director

"Formate has enabled us to streamline our back-office processes beyond recognition. Everything was previously done manually, but is now completely automated, which has improved our efficiency, reduced chances of error and significantly enhanced our business offering. The result is a system that is vital to our business - quite simply we couldn’t do without it."

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Ivan Love, Head of IT

“We were spending over 2 hrs per day on paper based reports.  Using Formate the majority of reports are now issued via email and we’ve removed 95% of the paper based reports.

We’ve paid for the system twice in the first year.  We will move to e-billing once the existing invoices have been used, helping to save paper & postage costs.”